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Student Information Systems

SIS implements new HelpDesk ticketing system

November 1, 2019 / susangifford

Student Information Systems (SIS) recently began using the Helprace ticketing system. When you need assistance from the SIS department, please submit a ticket by emailing help-sis@osd.wednet.edu.  Please provide a detailed description of your problem including where you are in the system. This will allow the SIS staff to resolve the problem in an efficient manner.

Skyward Student System unavailable from 5 p.m. July 30 through 5 p.m. July 31

July 26, 2018July 26, 2018 / susangifford
Logo for Skyward showing words SKYWARD and three lines arching like a rainbowThe Skyward Student System (Student Management, Educator Access Plus and Family Access) will be unavailable between 5 p.m. Monday, July 30 and 5 p.m. Tuesday, July 31.
The Student Information Systems (SIS) Department will be closing out the 2017-18 school year in preparation for the 2018-19 school year during this time.
Thank you for your patience.

Skyward unavailable April 13-15 during server and system maintenance work

April 11, 2018April 11, 2018 / susangifford

SKYWARD words with curves lines above it for company logoThe OSD Skyward system will be unavailable beginning at 6 p.m. on Friday, April 13 through 6 p.m. on Sunday, April 15.

ESD 113 will be upgrading servers and replacing system hardware during this time. Thank you for your patience as the upgrades are completed.

Skyward password updates extended to once each year

March 2, 2017March 2, 2017 / susangifford

Beginning tomorrow, March 3, the requirement to update employee Skyward passwords will only be necessary once each year rather than every 90 days.

Each employee’s Skyward password will expire one year from the date it was last reset.

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